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Product Manager

Supplypike

Rogers, AR, US
  • Job Type: Full-Time
  • Function: Product Mangement
  • Industry: Technology
  • Post Date: 04/02/2024
  • Website: supplypike.com
  • Company Address: 5111 W JB Hunt Dr Suite #500, Rogers, AR, 72758

About Supplypike

Maximize your cash flow and prevent retailer fines with SupplyPike — built to help suppliers get paid and get better.

Job Description

The Product Manager is a critical role at SupplyPike which falls at the nexus of the user, Product, Engineering, Design, Sales, Support, and Marketing. They are the company’s foremost expert on their product, their product’s domain, and their users. The PM participates in all stages of the development process from conception through release and measurement. Product Managers must be able to think strategically so they can transform multiple inputs (user feedback, domain knowledge, usage metrics, and intuition) into ideas for product expansion. Great PMs are obsessed with seizing opportunities and solving customer problems with high quality software products.


What does day-to-day life look like as a SupplyPike PM?
Product Managers are peer leaders of a single product team consisting of design, QA, and engineering. PMs work with the Sr. Product Manager to define quarterly roadmaps of the highest priority problems to solve. They validate the severity of the pain, the pervasiveness of the problem, and the feasibility of a solution for all initiatives on those roadmaps through user research and testing.

PMs work with design and engineering to translate roadmap level strategies into workable specs. The PM maintains a prioritized backlog, and leads rituals like standups, retrospectives, grooming, and cycle planning with their team members to ensure the team is aligned and always working on the next-most-important-thing.

tl;dr - As a PM, you are SupplyPike’s foremost expert on your specific product. You research, scope, prioritize, and guide the development efforts for the rest of the team. You'll be 50% tactical, 40% strategic, and 10% operational.

Key Responsibilities

  • Own a product strategy and continually refine it for optimal product/market fit.
  • Engage with external users through user research and interviews.
  • Tie all efforts to business value and continually prioritize the product backlog based on user research, engineering capabilities, and company's trajectory.
  • Closely work with the design & engineering teams to iteratively write feature requirements.
  • Address customer tickets escalated from the Customer Support team
  • Manage internal and external stakeholders of the product by aligning on metrics-driven decisions.
 

Skills Knowledge and Expertise

  • B.S or M.S degree in related field or relevant certification
  • Preferred: At least 2 years in a product development-related role for a software product
  • High level of ownership and personal responsibility
  • Detail-oriented, process-driven, and organized
  • Better than average communication skills - both written and verbal
  • Comfortable manipulating and analyzing data
  • Ability to break down complex workflows into simple solutions
  • Experience owning a software product roadmap, requirements, and Agile methodologies is a huge plus

Culture Code

SupplyPike Culture (more here)
SupplyPike is Great Place To Work™ certified and is recognized as Arkansas’ Best Places To Work. We pride ourselves on creating an open, transparent, and collaborative work environment. The SupplyPike company pillars are:
  • Intellectual Curiosity: We advocate for our employees to explore new concepts, enhance their knowledge, and better themselves.
  • Collaboration: We encourage cross-team collaboration and interdisciplinary skills.
  • Lean & Agile: We embrace the concept of fast iterative development.
  • Intellectual Integrity: Our work culture is all about ownership and agency where we can reflect upon mistakes and learn from them.
  • Empathy: We strive for a welcoming and considerate environment where we take a “no blame” approach.
  • Play: We set aside time for social clubs, events, team outings, and lunches.

About SupplyPike

SupplyPike is on a mission to change the lives of suppliers by giving them amazing tools to change the way they work. But that won’t happen without awesome people like you joining our team!

Founded in Fayetteville, Ark. in 2018, SupplyPike is a diverse group of smart, caring, and driven people that want to make a dent in the world. We strive to treat each other as human beings, and that means creating an inclusive environment where everyone can be themselves and freely contribute ideas, express dissent, and share experiences that will help us grow as people and as a company.

About Northwest Arkansas
Beautiful NWA, nestled in the lush Ozark Mountains, consistently ranks in the Top 5 U.S. News best places to live in the U.S (2021, 2020, 2019) for its quality of life and cost of living and the Top 10 in job growth (Forbes). In addition to being the home to two Fortune 100 and three Fortune 500 companies, Northwest Arkansas also has a strong entrepreneurial community with a growing number of startup companies.

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