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Regional Operations Manager

AllerVie Health

Washington, DC, US
  • Job Type: Full-Time
  • Function: Operations
  • Industry: Healthcare
  • Post Date: 02/27/2024
  • Website: www.allervie.com
  • Company Address: 5830 Granite Pkwy #100-243, Plano, TX 75024

About AllerVie Health

Bringing relief and renewed vitality to those affected with allergies, asthma, and other immunological disorders.

Job Description

At AllerVie Health, our team members are unified around our mission to help patients achieve and maintain optimal health and quality of life - free from the symptoms and suffering of allergies, asthma, and related immunological conditions. From our physician and clinical roles to our administrative and operational support roles and everything in between - we change lives for the better - giving people their lives, health, and vitality back in real, tangible ways. We live every day on mission and wake up excited to tackle new challenges and provide people with health solutions.
 
When you join AllerVie, you join a crucial workforce that provides meaningful care and service to our allergy patients.  We value the knowledge and experience you bring to AllerVie and we reward your efforts and dedication with a competitive compensation and benefits offering that allow you to offer your best to our patients.  These benefits include the following for full-time employees (scheduled 30+ hours weekly):
 
  • Eligible for benefits the first of the following month after date of hire
  • (3) major medical plan offerings
  • Dental and vision plan offerings
  • Supplemental benefit offerings:  accident, critical illness, hospital indemnity, short-term and long-term disability, supplemental life insurance, flexible spending and dependent care spending plans
  • Company paid benefits:  $50K basic life and AD&D insurance, Teladoc plan for employee and dependents at no cost, Employee Assistance Program to include work/life balance resources and counseling
  • 401k Plan with VOYA after 6 months of AllerVie employment.  Company match of 100% of the first 3% of employee contributions.  50% for the next 2% of employee contributions. 
  • Generous paid time off that increases with years of service
  • Paid holidays
 
Job Summary:
 
The Regional Operations Manager is responsible for overseeing all the administrative and business operations aspects of assigned AllerVie allergy clinics. Duties include overseeing and directing clinic activities, ensuring compliance with regulations, managing patient care, and assisting in the management of the budget of the practice.
 
Duties and Responsibilities:
  • Lead region of 5-8 clinics across DC and Maryland area
  • Drive positive clinical outcomes with a class-leading Patient Experience
  • Manage clinic financial success including driving revenue, managing costs, etc.
  • Maintain strong relationships with staff of all levels (physicians, nurses, front desk, etc.)
  • Find, hire, and train successful team members
  • Decide on the clinics’ growth needs including staffing, real estate, equipment, etc.
  • Lead local marketing within the region to drive clinic success
  • Manage budgets, forecast expenses, communicate with vendors, order supplies, and ensure compliance with health and safety requirements
  • Develop, mentor, and inspire team members of all levels
  • Monitor compliance, conduct teammate evaluations, lead teammate satisfaction initiatives, and incorporate the Patient Experience within all aspects of the clinic
  • Partner with Regional Director of Operations to identify and address team member and patient concerns to drive towards regional goals and standards
  • Always guarantee a high-level of patient care, produce strong financial and clinical outcomes, and build strong, positive relationships with teammates and doctors
Required Skills/Abilities:
  • Proven ability to adeptly manage multiple priorities and drive results
  • Experience planning and managing a workforce
  • Capacity to develop effective relationships at all levels of the organization (providers, medical assistants, etc.) and to influence positive outcomes
  • Ability to work both independently and in a team environment
  • Demonstrated ability to adapt, innovate and lead in an environment that moves at a rapid pace, where change is common
  • Passion for making a difference in people's lives
  • Willingness to cover multiple locations on-site in DC and Maryland
  • Microsoft Office proficiency, especially Excel
  • P&L experience preferred 
Education and Experience:
  • Bachelor’s degree in healthcare, Business Administration or related field required is required.
  • Minimum of 2 years' experience required in management (healthcare, business, or military) or equivalent healthcare experience (nurse, dietitian, social worker, LPN, etc.) at discretion of the RDO
 
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 25 pounds at times. 
 
 
AllerVie Health is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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