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Document Review Specialist (Intake)

Medix Infusion

Addison, TX, US
  • Job Type: Full-Time
  • Function: Life Sciences R&D/Engineering
  • Industry: Healthcare
  • Post Date: 02/15/2024
  • Website:
  • Company Address: 15301 Spectrum Dr, ste 330, Addison, Texas, 75001

About Medix Infusion

At Medix Infusion, we are passionate about helping patients navigate their treatment using physician prescribed medical infusion and injectable therapies for chronic or acute illnesses.

Job Description

Medix Infusion is currently seeking a highly skilled and dedicated Document Review Specialist  to join our team. The role is an administrative position that will be responding to a high volume of intake requests. Top candidates will have exceptional interpersonal skills and be organizational savvy with a strong aptitude for customer service. This is an excellent opportunity to join a growing company with competitive compensation and benefits.
Job requirements
  • 2–3 years’ experience within a Triage environment supporting intake and scheduling team members preferred.
  • Ability to create and maintain accurate, timely, and compliant case records.
  • Experience solving customer service issues and prioritizing tasks appropriately.
  • Passion for delivering a positive customer | patient experience.
  • PC proficiency to include Word, Excel, and PowerPoint
  • Maintain triage responsibilities including prioritizing and queuing fax requests.
  • Responding to electronic referrals by creating new patient records/intake forms and channeling these appropriately.
  • Review hard copy paperwork received for new and existing patients and streamline these to relevant team members.
  • Assist in answering and routing phone calls.
  • Scan/Upload and organize documents.
  • Maintain confidentiality.

Reasons to Work at Medix Infusion

  • Excellent Culture as ranked by our own employees (NPS Score)
  • We Put the Patient First – Treating Others the Way We Want Ourselves or Our Family Treated
  • We Do the Right Thing…
  • Team Matters – We Always Assume Positive Intent
  • Health Insurance (Company pays approx. 70% of medical coverage chosen)
  • Dental/Vision Insurance (voluntary)
  • Paid Time Off – tiered plan based on tenure starting at 120 hours annually
  • Paid holidays – 7 days per year
  • $50,000 life insurance/$50,000 AD&D Employer Paid (additional Voluntary Life/AD&D products available)
  • Disability income protection plan (optional)
  • 401 (k) savings plan and company match

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