Job Description

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

WHY IS THIS ROLE CRITICAL?

Are you an ambitious manager who loves telling stories with data while being a valued business partner to operational leaders? Do you get excited by solving problems and analyzing data, and do you have a unique ability to wear many hats while juggling multiple responsibilities? If you answered yes to these questions, then Upward Health has the perfect job for you. We have a unique opportunity for an energetic, smart, business minded individual who is looking to join an entrepreneurial healthcare company, impress our valued health plan partners, and help change the lives of the patients we serve. The position is remote, with a preference for someone in the eastern half of the United States and is responsible for overseeing a wide range of external and internal reporting focused on our work in support of our health plan partnerships. The ideal candidate will have experience working in a high-pressure environment, be familiar with healthcare, and be driven by our values of delivering to clients and executing at a high level. He or she will be a dynamic team player with an outgoing personality that understands the importance of collaboration and communication.  Over time, this individual may oversee one or more Business Analysts in supervising the production of weekly and monthly presentations and reports, as well as a range of ad hoc reporting across multiple company departments.  We are looking for a hard worker who is detail oriented and is excited by the opportunity to work for a company that values and rewards hard work, but that also prioritizes rewarding that hard work and having fun.

KEY RESPONSIBILITIES:

• Lead the creation of client presentation materials to share the good work and results of our team, using data to create a compelling impact story 
• Oversee the development of external and internal weekly and monthly reporting to gauge current performance and opportunities for improvement
• Prepare colleagues for external meetings to ensure that a strong understanding of the highlights and challenges based on the most recent data
• Create and present analyses to executive leadership at the company that highlight the partnership opportunities for prospective clients to work with Upward Health
• Serve as subject matter expert for data and reporting, communicating with leaders across the company about the insights and implications of data 
• Complete ad hoc analyses at the request of colleagues across departments, while helping them to better understand how to extract data and create similar analyses in the future
• Collaborate with Technology colleagues to translate business requirements and enhanced automated processes
• Work directly with the company’s Senior Leadership Team on ad-hoc research projects and important initiatives

KNOWLEDGE, SKILLS & ABILITIES:

• Highly ambitious, given role will grow as the company does
• Self-starter, very energetic and ability to change directions quickly
• High standard of quality and commitment to product top-notch work
• Strong curiosity, desire to learn new skills and acquire new knowledge
• Data minded individual who is able to adapt to and understand new data sets that may not be familiar
• Excellent written and verbal communication, ability to work well with people of different backgrounds and skill sets
• Ability to multi-task across a range of diverse projects across departments
• Ability to work independently and in a highly virtual environment, with colleagues all over the country
• Strong technology skills and ability to master working across a range of software programs, including Microsoft Office applications (especially proficiency in Microsoft Excel and PowerPoint), Jira, and various clinical applications (EHR, care management system)
• Strong work ethic and willingness to work long hours, including nights and weekends when required

QUALIFICATIONS:

• Bachelor’s degree from highly selective university required, master’s degree preferred.
• 5-7 years of work experience, including time in the healthcare services field
• Demonstrated experience working closely with C-level executives at a high-growth company

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. 

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.