Overview
Founded in 2012, Cariloop is a care company fueled by a deeper purpose: ensuring that no one goes through caregiving alone. We are a compassionate organization committed to providing steadfast support to those navigating the complexities of caregiving. Our platform is a lifeline offering personalized guidance from expert Care Coaches, cutting-edge digital tools, and access to an integrated care provider support network and community, tailored to meet the diverse needs of individuals and families at every stage of life.

Operating remotely across the United States, we embrace a virtual work culture that champions collaboration, flexibility, and inclusivity.

Our Impact
At Cariloop, we believe the unbiased, inclusive, and empathetic way we strive to serve caregivers is a reflection of how we serve our employees. You'll have the opportunity to make a genuine difference in the lives of millions of caregivers while enjoying the autonomy and flexibility of remote work. As a member of our team, you'll contribute to a movement to redefine the standard for caregiver support, shaping a future where caregivers feel supported, empowered, and recognized for their invaluable role.

As a Public Benefit Corporation and a Certified B Corp, we are constantly striving to use our business and platform as a force for good, being especially mindful of how we create a profitable, sustainable enterprise while supporting all of our stakeholders and giving back to our communities.

We believe deeply that the way we care for others should be a reflection of the way we care for our team. We seek to foster a culture of care that sees people for who they are and celebrates the core values they hold dear. When we care for our Loopers, our Loopers can focus on caring deeply for the caregivers, families, and communities we serve.

Join us in our mission to create positive change, and together, let's forge a path toward a more caring and connected world.

Career Opportunity
As a Product Designer, you will design intuitive, user-centered digital experiences that support caregivers and families through critical moments. You will collaborate closely with Product Managers, Engineers, Researchers, and other partners to translate requirements and insights into clear, usable, and high-quality solutions.

This role is ideal for a designer who has strong fundamentals and is ready to deepen their product thinking, execution skills, and cross-functional collaboration. If you enjoy solving complex problems, iterating based on feedback, and growing your craft within a supportive product organization, we encourage you to apply.

Your Role
You will contribute to the design of features and workflows within our products, working closely with Product and Engineering partners to deliver thoughtful solutions while continuing to build confidence, ownership, and design judgment.

Strategy

• Develop an understanding of Cariloop’s products, users, and business context to inform design decisions.

• Use research findings, data, and feedback to inform and iterate on designs.

• Participate in discovery activities and planning conversations to help shape problem definitions.

• Support the definition of success criteria and learn how design outcomes connect to business goals.

Execution

• Design end-to-end user flows for features and experiences using established patterns and the design system.

• Explore multiple solution options and iterate based on feedback from partners and users.

• Clearly document and communicate design rationale, decisions, and open questions.

• Collaborate closely with Engineering during implementation to ensure designs are feasible and well executed.

• Apply design standards consistently to ensure quality, accessibility, usability, and coherence across experiences.

• Contribute to improving workflows, templates, and components that support efficient design execution.

• Balance independent execution with regular collaboration and alignment.

Collaboration and Team Culture

• Work collaboratively with Product, Engineering, Research, and other partners on shared goals.

• Communicate openly and constructively, asking questions and seeking clarity when needed.

• Receive and incorporate feedback thoughtfully to improve outcomes.

• Demonstrate ownership of assigned work while remaining open to guidance and direction.

• Contribute positively to a respectful, inclusive, and supportive design culture.

• Adapt to changing priorities and constraints with a solutions-oriented mindset.

Qualifications

• 4–6 years of professional experience in product design, UX design, or a related design role.

• Portfolio demonstrating experience designing digital products or features end to end.

• Experience applying user research and data to inform design decisions.

• Familiarity working with Product Managers and Engineers in a cross-functional environment.

• Proficiency with modern design and prototyping tools such as Figma.

• Experience using and contributing to design systems.

• Ability to explain design decisions clearly and incorporate feedback effectively.

• Experience managing multiple tasks and priorities in a fast-paced environment.

• Exposure to collaborating with Engineering through build and release cycles.

Attributes

• User-Focused: Keeps user needs at the center of design decisions.

• Quality-Minded: Cares about craft, clarity, and usability in everyday work.

• Collaborative: Works well with cross-functional partners and values shared ownership.

• Curious Problem Solver: Seeks to understand the “why” behind problems before jumping to solutions.

• Clear Communicator: Shares ideas, feedback, and questions openly and respectfully.

• Growth-Oriented: Actively develops skills, seeks feedback, and applies learnings over time.

• Adaptable: Navigates ambiguity and change with flexibility and pragmatism.
  
  

This position is performed primarily on a remote basis; however, the employee may be required to travel occasionally to fulfill business needs. Such travel may include, but is not limited to, on-site meetings, company retreats, training sessions, or other business-related events. The frequency and duration of travel will vary based on operational needs, and the employee will be provided reasonable notice whenever possible.

The ability to travel as needed is a condition of employment, and all travel expenses will be reimbursed in accordance with the company’s travel and expense policy.

Benefits and Perks
At Cariloop, our commitment to supporting caregivers, families, and each other extends to every aspect of our organization, including our benefit offerings. Designed to address the holistic needs of our Loopers, our comprehensive program encompasses employee health, financial stability, and overall wellness. By prioritizing the well-being of our Loopers, we not only fulfill our mission but also foster a culture of empathy, collaboration, and support that extends beyond the workplace. Our comprehensive benefits package offers:

• Comprehensive Medical, dental, and vision insurance coverage

• Employer contributions to 401k retirement plans and Health Savings Accounts (HSA), empower you to build a secure financial future while taking care of your present needs.

• Company-sponsored life, short-term, and long-term disability insurance, providing peace of mind in both anticipated and unforeseen life events

• Access to Cariloop's member portal and services for both you and your family, offering a wealth of resources and support in navigating your caregiving journey

• Annual subsidy that can be used across a variety of care needs, offering flexible support for backup care needs.

• Flexible time-away policy and 14 paid company holidays yearly, promoting self-care and work-life balance, reflecting our commitment to Looper's well-being

• Quarterly mental health days where all Loopers are encouraged to disconnect and recharge for the day

• Paid volunteer time away, allowing all Loopers to make a positive impact in our communities

• Fully paid caregiver leave for all Loopers, reflecting our commitment to supporting caregivers within our own company

• And more!

Please contact the People team at people@cariloop.com if you would like to request a reasonable accommodation during the application or interviewing process.

Cariloop participates in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

In alignment with our core values, Cariloop provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. To learn more about how Cariloop creates an environment where people can be their true, authentic selves, click here.